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WORKSHIFTER - Dispatches from the New Executive Frontier

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The End of Management

Posted by Robin Sutherland on Mon, Aug 30, 2010 @ 08:40 AM
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The WSJ's Alan Murray wrote an interesting article on "The End of Management" that ran last week in WSJ's online edition. We've excerpted a few paragraphs here to highlight the rapid changes we've been talking about in terms of timelines and innovation and the need to access the best leadership and executive talent on demand. You can read the article in its entirety on the Wall Street Journal website at: 

 http://online.wsj.com/article/SB10001424052748704476104575439723695579664.html

"Business guru Peter Drucker called management "the most important innovation of the 20th century." It was well-justified praise. Techniques for running large corporations, pioneered by men like Alfred Sloan of General Motors and refined at a bevy of elite business schools, helped fuel a century of unprecedented global prosperity.

But can this great 20th century innovation survive and thrive in the 21st? Evidence suggests: Probably not. "Modern" management is nearing its existential moment.

Yet in today's world, gale-like market forces—rapid globalization, accelerating innovation, relentless competition—have intensified what economist Joseph Schumpeter called the forces of "creative destruction." Decades-old institutions like Lehman Brothers and Bear Stearns now can disappear overnight, while new ones like Google and Twitter can spring up from nowhere. A popular video circulating the Internet captures the geometric nature of these trends, noting that it took radio 38 years and television 13 years to reach audiences of 50 million people, while it took the Internet only four years, the iPod three years and Facebook two years to do the same. It's no surprise that fewer than 100 of the companies in the S&P 500 stock index were around when that index started in 1957.

The weakness of managed corporations in dealing with accelerating change is only half the double-flanked attack on traditional notions of corporate management. The other half comes from the erosion of the fundamental justification for corporations in the first place.

British economist Ronald Coase laid out the basic logic of the managed corporation in his 1937 work, "The Nature of the Firm." He argued corporations were necessary because of what he called "transaction costs." It was simply too complicated and too costly to search for and find the right worker at the right moment for any given task, or to search for supplies, or to renegotiate prices, police performance and protect trade secrets in an open marketplace. The corporation might not be as good at allocating labor and capital as the marketplace; it made up for those weaknesses by reducing transaction costs.

Mr. Coase received his Nobel Prize in 1991—the very dawn of the Internet age. Since then, the ability of human beings on different continents and with vastly different skills and interests to work together and coordinate complex tasks has taken quantum leaps. Complicated enterprises, like maintaining Wikipedia or building a Linux operating system, now can be accomplished with little or no corporate management structure at all.

That's led some utopians, like Don Tapscott and Anthony Williams, authors of the book "Wikinomics," to predict the rise of "mass collaboration" as the new form of economic organization. They believe corporate hierarchies will disappear, as individuals are empowered to work together in creating "a new era, perhaps even a golden one, on par with the Italian renaissance or the rise of Athenian democracy."

Can the 20th-century corporation evolve into this new, 21st-century organization? It won't be easy. The "innovator's dilemma" applies to management, as well as technology. But the time has come to find out. The old methods won't last much longer."

Thoughts??

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New wave of independent free agents emerging globally

Posted by Robin Sutherland on Thu, Jul 01, 2010 @ 11:13 AM
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Kelly Services released the Kelly Global Workforce Index of 134,000 people in 29  countries. We thought this spring's survey was quite interesting and we're sharing a few highlights here. To read the full report and view the related data, head over to  http://easypr.marketwire.com/easyir/msc2.do?easyirid=95BBA2C450798961.  

"Economic uncertainty has fueled a growing trend toward self-employment and entrepreneurialism with one-in-five respondents worldwide now working outside the traditional employment relationship, and 50 percent saying that they would like to do so, according to the latest survey results from workforce solutions leader Kelly Services®."

"The rise of the self-employed, often known as independent contractors or ‘free agents,' is most pronounced in North America, with 26 percent identifying themselves in this category, compared with 19 percent in Asia Pacific, and 17 percent in Europe."

"The baby boomer generation (aged 48-65) make up the largest share of this expanding group, but the desire to move to a more flexible and independent career status is shared by both Gen X (aged 30-47) and Gen Y (aged 18-29). "The economic downturn has resulted in a new way of thinking about careers and job security. Many people have watched their jobs disappear and now want to do something that puts them in more control of their career," says Kelly Services Executive Vice President and Chief Operating Officer, George Corona. "These are often people with many years of experience, who may have been displaced and who have taken an entrepreneurial approach to marketing their skills."

"20 percent of those surveyed are working outside the traditional employment relationship as freelancers, consultants, independent contractors or free agents, comprising 28 percent of baby boomers, 20 percent of Gen X and 18 percent of Gen Y."

"Almost half of all those surveyed (48 percent) say they feel that their current skills would be sufficient to enable them to start a business, with baby boomers and Gen X (both 54 percent) more confident than Gen Y (40 percent). There is a feeling among all groups that the market demand for their skills will remain strong over the coming year."

"Many of those who lost their jobs as a result of the global economic crisis have had to reinvent themselves as independent contractors, freelancers and consultants. This self-employment trend may continue as more people become attracted by the autonomy, independence, and flexibility of working for themselves," Corona concludes.

Again, to view the survey information in detail, see  http://easypr.marketwire.com/easyir/msc2.do?easyirid=95BBA2C450798961

Hope you have a great holiday weekend!

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Linda Stewart, CEO of Epoch Workforce, Sees Changes in the Workplace

Posted by Robin Sutherland on Tue, May 25, 2010 @ 10:50 AM
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News On Women features Linda Stewart 

Linda Stewart, Chief Executive Officer of Epoch Workforce, has always understood that having the right people in the right place is the only way to ensure strong business results. She believes it is even more important today because of the convergence of four significant marketplace factors in this new economy: the pressure to deliver better business results and manage fixed costs; the growing demand for leadership talent as 77M baby-boomers begin to exit the workforce; the requirement to remain globally competitive when life cycles for products and services has decreased from an average of 5 years to less than 14 months; and the emergence of accomplished professionals and executives seeking alternatives to traditional employment.

In response to this, Linda, who is a former Executive Vice President of Fidelity Investments, created a business to help companies meet these challenges in a cost effective way and help accomplished executives find great project based work. Her business, EPOCH Workforce, a talent broker of sorts, was built around a new way to deploy and manage talent; one that helps companies solve specific business problems or accelerate critical initiatives with experienced "done it before" talent. This new workforce model, while relatively new in the US, has been practiced in Europe for decades. It represents the intersection of three well known and mature businesses, Executive Recruiting, Consulting, and Temporary Staffing of high level professionals. While this model makes great business sense for companies, it is also an attractive model for professionals including women, and EPOCH has engaged many who have established independent practices in significant project based work. The staffing industry analyst group predicts that by 2020, over 20% of the total workforce will be made up of independent contractors and EPOCH seeks to be the thought leader in this market and the "go to" organization for companies seeking the best talent in the marketplace today.

To read this directly from their website, go to http://www.newsonwomen.com/.

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The Unicorn Group and Epoch Workforce form strategic partnership

Posted by Robin Sutherland on Mon, May 03, 2010 @ 09:23 AM
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The Unicorn Group and Epoch Workforce form strategic partnership

Organization provides interim business management for early stage companies 

Washington, DC (April 22, 2010) - The Unicorn Group is proud to announce that Boston, MA based interim workforce solutions firm Epoch Workforce have formed a partnership.  The companies will leverage each others' resources to expand market share.

Epoch provides project based resources for companies and individuals alike.  The company specializes in helping start ups businesses, acting as a business concierge.  Epoch's professionals are available to clients on a project basis rather than full time.  This model helps drive business results while also keeping down fixed costs.  Epoch provides solutions for clients that are expert, independent and progressive.

"I am really looking forward to working closely with John and his Unicorn executives," says Linda Stewart, CEO and Founder of Epoch.  "We both have services for clients that compliment each other and we both feel strongly about helping our clients succeed with accomplished professionals that can drive business results and lower fixed costs.  We know that our combined efforts can bring a value added service to the marketplace."

John Aggrey, Chairman and CEO of the Unicorn Group is excited to work with Epoch as well.  "Epoch is a company with a growing reputation for providing interim professional and executive resources for companies.  I am looking forward to working with Linda and her team.  They provide to our clients, a needed resource as a crucial step in the pre-funding phase when the need for a full service executive search firm is often premature."

The Unicorn Group is expanding as well.  Over the next year, the company will be adding more business development people which will help to grow their business.  "When companies come to Unicorn, they are looking for us to provide services that will give them their best return on investment," said Aggrey.  "It is my job to be out there looking for the right people who can help provide that return for those companies."

About The Unicorn Group

The management of The Unicorn Group brings over 50 years of collective experience and has spent over 20 years developing a process of Executive Relationship Marketing (ERM) patterned after the Asian principles of Guanxi (pronounced Guan-chee). With a personal network of over 2,400 senior executives in the United States and around the world, we screen the technology landscape to identify hard to find, best-of-breed, early stage business solutions and present them to relevant decision-makers in targeted industry verticals across corporate America to create efficiencies and optimize productivity.  For more information, please visit http://www.useunicorn.com/ or contact CEO John Aggrey at 202-460-1150 or jwaggrey@useunicorn.com.

About EPOCH Workforce

Epoch provides business solutions for workforce management in the new economy.  For more information on how EPOCH's Business Solutions for Workforce Management can benefit your organization, please contact Linda Stewart at 617-440-3092 or e-mail us at lstewart@epochworkforce.com.

###

 

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"How to become an Exec-for-Rent" - Fortune Magazine article

Posted by Robin Sutherland on Sun, Mar 21, 2010 @ 08:43 PM
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The interim executive space is about to explode. According to a March 15th article in Fortune Magazine, 50% of executive hiring this coming year will be on an interim basis, and there will be a 90% increase in interim executive in the coming decade!

To read the full article, click over to:

  http://money.cnn.com/2010/03/15/news/economy/executives_temps.fortune/index.htm

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The Permanent Temporary Worker - Business Week's Take

Posted by Robin Sutherland on Mon, Jan 25, 2010 @ 09:39 PM
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This week's cover story in Business Week focuses on the shift in how companies are utilize their temporary workforce. "Right on up to the C-suite, more jobs will be freelance and temporary" write the authors, Peter Coy, Michelle Conlin and Moira Herbst. "The idea that any job is permanent has been well proven not to be true." The authors write that we can expect to see the perma-temp workforce dominate temporary staffing for the next 5-10 years. "Companies that seized on the recession as an opportunity to make drastic organizational changes for greater efficiency and flexibility aren't likely to reverse those changes once the economy begins growing again, says David H. Autor, a labor economist at Massachusetts Institute of Technology. And companies that turned labor into a just-in-time, flexible factor of production won't return to an old-fashioned job-for-life arrangement. For the last 10 years, I and others have been saying that these trends aren't just for a fringe workforce but increasingly are for the mainstream," says Sara Horowitz, founder and executive director of the Freelancers Union, a 130,000-member advocacy group for contract workers. "This recession has shown us that the future is here."

So why write about the temporary workforce here? Because last month's The Economist and this week's Business Week are discussing the use of interim executives at the C-level, "leadership-on-demand" if you will. For those who relish working on projects and engagements with the flexibility to accept only those opportunities that are a great fit, your time is here. For clients, highly qualified, well respected executives are now available to work on an interim basis, talent that would not have been available for consulting, interim and project work in the past, allowing organizations to benefit from outstanding resources on a variable basis.  Epoch has so far experienced a 75% increase in opportunities in the first quarter compared to this time last year, and as the economy improves, we expect requests to grow significantly.  The time has come to consider "leadership-on-demand" as both a viable and effective option for business. 

To read Business Week's cover story, click here: http://www.businessweek.com/magazine/content/10_03/b4163032935448.htm?chan=magazine+channel_top+stories

 

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Epoch partners with Notre Dame with great results!

Posted by Robin Sutherland on Mon, Jan 25, 2010 @ 09:22 PM
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Tags: ,
Epoch partnered with Professor Tonya Bradford and her Notre Dame MBA Class of 2010 on a project, and you can see the result on our new home page video. We were so impressed by the dedication and creativity that the class displayed under Professor Bradford's leadership. See for yourself - watch the 2-minute video and let us know what you think! 

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Epoch's keeping some FAST COMPANY

Posted by Robin Sutherland on Tue, Dec 22, 2009 @ 12:43 PM
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Epoch has been talking about the evolution of the executive and the "new way to work" for a few years now. My colleague, Linda Stewart, once had an epiphany in a meeting back in 2007 - it struck her that the evolution of the independent executive is beginning to mirror both the movie and sports industries. Further, we started to see that as business embraced a new model of working with executives who possess deep expertise and experience, their efficiencies and expertise accelerated business results.  Linda partnered with Julie Sue Auslander to create yesterday's FAST COMPANY blog; you can read it below or online at: http://www.fastcompany.com/blog/julie-sue-auslander/company-you-keep/big-screen-ballpark-board-room.

FC Expert Blog

From the Big Screen to the Ballpark to the Board Room

BY FC Expert Blogger Julie Sue AuslanderMon Dec 21, 2009 at 4:00 PM This blog is written by a member of our expert blogging community and expresses that expert's views alone.

Fashions and hairstyles have traditionally been the biggest trends coming out of Hollywood. But, the way people now work there is another trend that businesses should become more familiar with. Years ago, Hollywood moguls controlled everything and employed everyone; an unsustainable model because of its high fixed costs. Hollywood soon saw the development of the talent agent, someone brokering the people and the studios, matching individuals' talents with studio requirements on an as needed basis.

And then, once that system matured and to more effectively manage the business of moviemaking, Hollywood innovated a new model that uses free agent teams, a talent deployment and utilization strategy that allows the studios to be more flexible, agile, competitive and cost effective. Thomas Malone describes this trend as a shift from "command and control thinking to coordinate and cultivate."  This had a major impact on the way people work. Today, rather than traditionally employing large groups of people, project teams are common in the film industry. A producer, a director, actors, cinematographers and others come together for the purpose of making one movie and then disband and regroup in different combinations to make others. A new team is then put together and people with the required skills are brought together to execute in the most efficient and effective way. 

Another major industry to follow Hollywood's lead was professional sports. For years, players were owned by the franchises. Slowly but surely, the highly accomplished and most desirable people in sports began to be represented by talent agents. These agents act as brokers between the best athletes and the sports teams that need their talents to fill specific requirements for specific time periods.

Why shouldn't the corporate world begin to embrace this model as an efficient and effective way to manage businesses?  Agents, such as epochworkforce.com, can now help companies engage the talent they need to solve specific business problems or accelerate critical initiatives. It is an idea whose time has come to the boardroom for three primary reasons:

  • Businesses can gain access to deep knowledge and expertise-with done it before resources
  • All associated costs are variable rather than fixed -no recruiting, benefits or severance costs
  • Independent professionals and executives are goal oriented and have no political agenda-giving business leaders the objective feedback they need to make great business decisions.

Accomplished professionals and executives in unprecedented numbers are seeking alternatives to traditional employment. The "independently employed" workforce is emerging. These are people who choose to continue to leverage their valuable skills but act as free agents. They are engaging with companies in projects where they can capitalize on their valuable expertise for limited time periods or for specific project needs. Self employed workers increased significantly over the last few years and consulting is the most desirable option for work according to research done by Merrill Lynch.

The days of a company taking care of you and your family are long gone; the 90's changed all that. As Daniel Pink so articulately states, "It used to be that the bargain between employee and employer was that the employee gave loyalty and the employer gave security...the bargain is now that the individual gives talent and the organization provides opportunities."  That is a fundamental and significant change in the relationship. This fundamental change is going to create a need for talent agents to represent executives and accomplished professionals with valuable skills in what will be a fiercely competitive marketplace. Peter Cappelli, Director of the Center for Human Resources at the Wharton School of Business at the University of Pennsylvania says "It's much more like an open market; you need intermediaries in the middle to help the markets operate. And the intermediaries are the people who can help match workers to jobs."  According to Linda Stewart, CEO of EPOCH Workforce, this is a model that has been practiced extensively in Europe and Asia for decades. As a result of these economic times, when companies need to continue to drive results but must learn to manage their fixed costs, of which employment is the largest component, it just makes good business sense to engage people in project oriented work rather than employ them.

To take full advantage of the growing independently employed market, companies must learn to trust accomplished free agents with important strategic and tactical assignments. Operationally, they must learn to assemble the right team for each task and then disband it, confident that executive talent will be available for future projects. By engaging accomplished professionals and executives they need for limited time and variable costs, forward thinking companies can increase their business agility, manage risks, reduce costs and drive business results.

 

 

        

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Epoch and The Economist

Posted by Robin Sutherland on Sun, Dec 13, 2009 @ 04:31 PM
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After a busy fall for Epoch and the usual holiday festivities, I heard that Epoch was covered in the December 10th issue of The Economist. I ran to my tall pile of "magazines to be read", since I'm usually a good two weeks behind, and near the top was the most recent issue. The article highlights the trend of organizations to utilize interim executives, originally adopted by European companies, with increasing frequency.   

I invite you to read the article, Talent on Tap, at: http://www.economist.com/businessfinance/displaystory.cfm?story_id=15064293.

Happy holidays to all!

 

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Changing Lanes

Posted by Robin Sutherland on Wed, Sep 02, 2009 @ 10:40 AM
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So many of you come to us and to our blog because you are thinking about making a major change in your life and you are looking for some support.  Well to that end, I would like to recommend a great book that I just completed called Changing Lanes by Jane Jelenko and Susan Marshall.  It really is, as they say, a road map to midlife renewal.  Baby Boomers will love it because it creatively uses lots of songs that we all remember from the 70's...it will bring back lots of great memories.  But the book chronicles a number of people who made significant changes in their life and you can really experience some of it through them.  It gives you a lot to think about when it comes to your own journey.  Let me share some of the beginning of the book to tempt you.

"What do we want to be when we grow up?  As young children, the answer comes easily; a fireman, a policeman, a veterinarian or an accountant.....as teenagers, the questions seems ridiculous and irrelevant....most of us resolve the dilemma by graduating and taking a job that seems to be the best opportunity at the time.  We enjoy the challenges and through hard work and focus, we get promoted and grow.  Then, through what is best described as a series of accidents, we get offered opportunities within our companies or outside that seem challenging and we take them.  At some point, we expect to retire and hope the question never has to be asked again."

Boy....doesn't that resonate with most of you?  But most of us don't want traditional retirement.  Instead, we want to reinvent ourselves in some way.  If that sounds like you, and you want to experience the changes that some really terrific and interesting people made, I hope you will read this book.  I know you'll enjoy it as much as I did.  You can read more about Changing Lanes through their website at http://www.aguidetochanginglanes.com/. To purchase the book, you may go through your favorite dealer or the publisher at http://www.radompress.com.

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